Frequently Asked Question (FAQ)

Special Place for Us

HOLY GARDENS MEMORIAL PARK
FREQUENTLY ASKED QUESTIONS

A.   PRODUCT

1.    Q: How many can be interred on Lawn Lots?
                                                                                                
A: We may inter 2 fresh bodies and 4 sets of bones in Lawn Lots.  Each set of
     bone is subject to additional charge.

2.    Q: What are the requirements of constructing a mausoleum?

A: Building Permit from Municipal Engineering Office, Set of Plans approved by
          the HGMP Engineer and Construction Bond.

3.    Q: Is the Construction Bond refundable?  If yes, can we refund the full amount?

A:  Yes, it is refundable less the cost of electricity and water that was used   
      duringthe construction.  If there were damages that were incurred during  
      the construction, substantial amount will also be deducted from the 
      construction bond.

4.    Q: What is a Perpetual Care?

A:  Perpetual Care is an intensive care means the cutting of grass upon plots
raking and cleaning of plots, pruning shrubs and trees and the general presentation of the plots and grounds, walks, roadways, boundaries and structures, to the end that the said grounds shall be maintained and be reasonably care for.

5.    Q: Is the Lot Owner allowed to provide their own Tablet Marker for Lawn Lots?

A:  Yes, but they must conform to the standard marker of HGGMP.  Flat   
       Markers in bronze, stone, granite or of other composite material  
       conforming to the rules and regulation of the park are allowed.  Flat 
       marker size must be 2” x 14” x 24”.

6.    Q: Is it allowed to have a structure on a Lawn Lot?

A:  No, only flat markers are allowed to be placed in a Lawn Lot.  Structures   
      are only allowed for a Garden / Family Estate Lot.

7.    Q: Who will shoulder the cost of repair/replacement of Bermuda Grass when the grass was burned when we failed to put off the flame or extinguished it?

A:  The lot owner will shoulder the cost of repair or planting of Bermuda since
they were the one who left the candle still with flame.
8.    Q: We bought a prime lot, can we used the adjacent road for our parking during November 1?

A:  No, we have designated parking areas that can be used for parking.

9.    Q: Why do we need to buy a memorial lot?

A:  It is our way of remembering our loved ones by having them placed in a
     secured and respectable place.  To give them back what they have given us.

10.  Q: When can we use the lot for interment?

A:  Interments are allowed for fully paid lots.

11.  Q: We purchased a lot on a Spot Cash, after one month one of our relative died, can we use the lot we have purchased?

A:  Yes, you may allow the use of the purchased lot provided:
1.       You will pay for the additional 20% for the lot because the lot you purchased can only be used after 60 days;
2.      An Assignment of Right to Use will be undertaken;
3.      Payment of interment fee

12.  Q: We avail a lot on an instalment basis for one year, are we allowed to use the  
     lot for interment or bone transfer?

A:  Yes, interment / bone transfer will be permitted at any time if the cost
     (including perpetual care) of the site to be used has been fully paid.

13.  Q: Can we plant on the Lawn or Garden Lots that we have bought?

A:  No flowers, plants and trees of any kind may be planted by the lot owners
     around the site of interment or anywhere in the memorial park area.

14.  Q: Can we use the Lawn and Garden Lots for above the ground interment, instead of underground interment?

A:  No, all interments in the lawn and garden areas shall be underground.   
      Only Niche are allowed to have an above the ground interment but only  
      for one interment.  Garden and Junior estate lot owners may elect to have 
      above the ground interments with mausoleums subject to the rules and 
      regulations of HGMP.


15.  Q: Can we transfer the location of existing lot to anywhere we preferred?

A:  The Lot Owner may transfer the site of his lot(s) anytime provided no 
interment was made thereon; provided further that the reason for transfer is  
upgrading only.  In no other cases shall transfer of site be allowed.  All 
payments made on the original contract shall be credited to the new 
contract and shall be in conformity with the rules and regulations of HGMP.  
The upgraded contract shall be the prevailing prices and terms.

16.  Q: What are the construction requirements for a mausoleum?

A:  1.  Construction clearance through Construction Bond and Building Permit;
      2.  No store room or bodega is allowed to be built;
      3.  Sand and gravel are to be boxed;
      4.  No mixing of concrete on roads.  The owner must provide a mixing 
           board;
      5.  Clearing and restoration of damaged roads, curbs, gutters and grasses
are to be deducted on the construction bond or for the account of the owner;
                  6.  Construction are to be made during park hours only;
7.  Electricity to be used in drilling and sanding be also be charge in the
     account of the owner (deductible to Construction Bond).

17.  Q: What are the construction requirements for a niche structure?
1.  Construction clearance through Construction Bond and Building Permit;
2.  No store room or bodega is allowed to be built;
3.  Sand and gravel are to be boxed;
4.  No mixing of concrete on roads.  The owner must provide a mixing board;
5.  Clearing and restoration of damaged roads, curbs, gutters and grasses are
     to be deducted on the construction bond or for the account of the owner;         6.  Construction are to be made during park hours only;
7.  Electricity to be used in drilling and sanding be also be charge in the
     account of the owner (deductible to Construction Bond).

18.  Q: Do we have to pay renewal of our lot for the next five (5) or ten (10) years?

A:  No, you have lifetime ownership of the lot.

19.  Q: What are the benefits that we can get when I buy a memorial plot?

A:  1. Since memorial plot is considered as a real estate, when you buy a   
memorial plot as early as now, you will be able to get hold of its price as an investment.  They can avail the lot in a much lower price and can be amortized monthly;
                 2. Our memorial park is fully landscaped, provided with security guards and
                     we have a lifetime maintenance;
     3. The purchaser can prevent adding the burden of his responsibility upon  
         the family at their time of loss. 

20.  Q: How many bones can be accommodated by a Lawn lot?

A:  During interment, each vault may contain 1 fresh body and maximum of two (2) sets of human remains;      

21.  Q: We purchased a Garden Estate Lot can we maximize the use of our lot?

A:  An open memorial structure not exceeding 3 meters in height may be
         constructed.  Maximum buildable area is 70% of the property;

22.  Q: What is a body crypts?

A:  Body crypts are designed to hold casketed remains as well as human remains for bone transfer.  Interment can be called as casket entombment.  The crypt is sealed, and a marble front is attached.

23.  Q: What is an Ash Crypts?

A:  An Ash Crypt is designed to hold cremated urns.  It is strategically located in chapels and columbarium.

24.  Q: What is a columbarium?

A: A columbarium is often located in a chapel or a separate building, free
standing composed of numerous ash crypts designed to hold urns containing cremated remains.  It can be an outdoor or indoor.

B.    INTERMENT

25.  Q: Do we have to pay for an Interment Fee for an Ash Crypts?

A: No, there is no interment fee for Ash Crypts

26.  Q: Do we have to pay for an Interment Fee for a Body Crypts?

A: Yes, but it is inclusive in the price of the Body Crypts and is only a minimal
     amount to cover marble, engraving and sealing of the crypts.

27.  Q: What is memorialization or interment?

A:  Memorialization or interment refers to burial of the casket, including urns
      containing cremated remains, either in ash crypts or into the ground.

28.  Q: Do you accept interment during October 31 and November 1?

A:  No burial or interment is allowed from October 31 to November 3, 2012

 29.  Q: If I chose cremation, can I still have a traditional ground burial?

A:  Yes, among the many options available to those who prefer cremation, is 
traditional ground interment but you will have to pay the Standard Basic 
Interment Fee.

30.  Q: What is an Inurnment?

A:  Inurnment refers to the respectful placement of cremated remains within an urn, which is then interred or entombed in a final resting place, such as grave, a niche or a crypt.

31.  Q: What is an entombment?

A:  Entombment is the interment of human remains in a tomb or crypt, and 
today is most often referred to as above-ground interment. It involves placing 
a casket or cremation urn in a crypt or niche (individual compartment within 
a mausoleum or columbarium), which is then sealed.

32.  Q: Is multiple interments allowed?

A:  Multiple interments and bone transfer may be allowed provided they are
within the rules and regulations by HGMP and governed by Article X of the Pre-need Purchase Agreement.

33.  Q: What is a DIP (Double Interment Privilege) against SIP (Single Interment 
     Privilege)?

A:  All garden lawn, garden estate and family estate lot owners may avail of 
double interment privilege (two interments per lot).  Other lawn lot owners 
are already double interment.  Those who own the Single Interment Privilege 
may avail of the DIP provided they pay extra for DIP or upgrade their lot.

34.  Q: What is disinterment or exhumation?

A:  Disinterment or exhumation is the removal of remains from places of
      interment.

35.  Q: What are the requirements for exhumation?

A:  Exhumation of remains is limited only within HOLY GARDENS MEMORIAL PARK with exhumation fee, provided the necessary permit is submitted:
a.     Exhumation permit from the Municipal/City Health Officer;
b.     Exhumation for underground interment will only be allowed for interment not below fifteen (15) years for upper vault (4ft.); Eighteen (18) years for lower vault (7ft);
c.     Those remains outside the memorial park (cemetery or other memorial parks) may also be transferred but the exhumation will be done by the concerned parties;
d.     The remains upon exhumation must be disinfected and placed in a black plastic bag and in a box with proper identification as to the:
c.1 Name of the deceased;
c.2 Date and cause of death;
c.3 Place of re-interment/transfer;
                   
   Permit to exhume for medico-legal purposes may be granted subject to the 
   following conditions:
a.      The death of the deceased shall first be registered in the office of the Local Civil Registrar of the City/Municipality concerned;
b.     Exhumation and transfer permits as required under these rules and regulations shall be secured;
c.     Only proper authorities (e.g. medico-legal officer, local health officer) and persons authorized to be present in the exhumation and investigation shall be allowed;
d.     Immediately upon exhumation, the remains shall be disinfected and after the necessary investigation by the authorities concerned shall have been completed, the same shall be re-buried at the authorized burial place;
e.     The cost of exhumation and re-interment must be shouldered by the deceased’s family.

36.  Q: Can we change the schedule of interment?

A:  Yes, any changes in interment schedules will require written request and will be charged P500.00 per day.

37.  Q: Is it allowed to assign our lot for interment of our relatives?
A:  Yes, provided an Assignment of Right to Use will be executed.  Signed by the Registered Lot Owner.

38.  Q: Can we place a bigger marker on our beloved gravesite?
A:  No, we have a uniform size of tablet marker for Lawn Lot, you may use it but only during your visitation with your loved ones.

C. PRICE

39.  Q: Is it okay to give a discount on spot cash even if it has an agent?

A:  Yes, we give discounts to spot cash but as much as possible we limit the
     discount to office sales.

40.  Q: Is it okay to give a discount on even if the lot is payable within 3 months or 90 days?
A:  Yes, provided that the customer will pay his/her lot within that period.

41.  Q: What is the basis of discount?
A:  The basis of the discount on the Lot Price, net of PC & Vat.

42.  Q: Do we give discount on the down payment?
A:  No, we only give discount to lot purchase on Spot Cash basis.

43.  Q: Can we pay in advance?

A:  Yes, the buyer has the right to pay in advance any instalment due or the full unpaid balance of the purchase price before it is due and the scheduled interest payments shall be thereby adjusted in the case of advance payments for instalment falling due not less than 15 days at the time of payment.

D. DOCUMENTS

44.  Q: Is an SIP assignable?

A:  Yes, but the new documents cannot be issued to the Third Party.  The
      transaction would be between HGMP as the First Party and the first owner 
     as the Second Party.  However, the Lot can be assigned or transferred to a 
     Third Party provided he/she upgraded hi/her lot into Double Interment of 
     Superior Products, in that case a Certificate of Ownership will be issued.

45.  Q: What is an Extra Judicial Settlement or Self Adjudication?

A:  An Extra Judicial Settlement is a document being used in the event that the Registered Lot Owner died.  His/her heir will undertake an Extra Judicial Settlement for subdividing the deceased property including the Memorial Lot; The property cannot be transferred to other individual, sell or mortgage within two years.

46.  Q: Is anybody can enter into a Contract or Agreement?

A:  Anybody between 18 – 59 years old and Filipino citizen can enter into a
      contract or agreement.

47.  Q: What is an Authorization?

A:  An Authorization is a document authorizing his/her relative to undertake
actions and signing of pertinent documents related to interment for and in his/her absence.

48.  Q: When we purchase a lot, do we get a title?

A: Yes, when you purchase a lot you will be issued a Deed of Sale and a
     Certificate of Ownership.
  
49.  Q: Is it okay to change/transfer lot location?

A: Yes, provided no interment has been made, the Lot Owner with the consent of HGMP may exchange his/her property at any time to other similar unsold interment space.  Exchange credit will be given for the amount already paid on principal and perpetual care.

50.  Q: What are the requirements for change/transfer lot location?

A: 1. Written request letter citing his/her reasons for the change/transfer;
     2. Processing Fee;
     3. He /she must surrender the Original DOS and CO previously issued to
         him/her;