Getting higher and stronger
December 28, 2013
What are we going to do in 2014 to serve you better and widen/strengthen our relationships with the customer?
Our top management have been banging our heads together since November to serve our customers better and to be one of the best in the memorial park businesses.
Some of our selected set of activities and resources for 2014 for this excellence in customer service:
1, New products to gather the CDE market: crematorium end to end (ETE) services, body crypts Coupled with this is the park beautification via new ideas and innovation from the managers
2. Value for money packages; traditional products bundled with existing or new products that enables customer to save while giving convenience to the customer. PMS for existing customers.
3. Continuous drive for excellence in customer service via: training, more equipment, upgraded salaries, and recruitment. We will be hiring more professionals, clarify performance evaluation and career paths
4. Recruitment of more agents, strengthening agencies via: sales meeting, training, team building, coaching, faster commission processing, and incentives. Join our team now!
5. Clearer and better implementation of sales and other internal processes via: communication, intensive training and teambuilding
5. Email marketing using proven platforms as EWeber, GetResponse, and Instapage. Outsourcing or hiring inhouse to run this to fortifify lead generation and sales.
Join our winning sales team!
No comments:
Post a Comment